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FAQ

Shipping:

We ship within 3-5 business days after payment (weekends excluded from the 3-5 days). Shipping time varies once dropped off at the post. Due to unprecedented times, shipping can exceed these time frames. Unfortunately once the package has been dropped off it is out of our hands.

Returns:
  
Due to the handmade nature of clay (each piece is individually cut), please allow for slight variations to your piece from the photos. However, we gladly accept returns and exchanges. Simply contact us within 14 days of delivery at the email address below and ship items back within 30 days of delivery.
If you have any questions or problems with your piece, please send us an email at trinityjewelrycompany@gmail.com 

Trinity Jewelry Co. Care: 

Everything is handmade and created in batches. Our earrings are made of clay and super light on the ears. Clay is very durable, but should not be continually bent or it could snap. Do not wear in water. If anything gets on the earrings, clean with a damp cloth and small amount of acetone. Store in a clean dry place and avoid direct sunlight.